Mentoring & coaching: It perspective

The development of the intellectual capital of the corporations nowadays represents one of the most significant challenges for the managers of and one of the most fertile fields for the enterpreneurial innovation. The present article shows a vision over two of the techniques of formation of people with greater impact at the present time: the Mentoring and the Coaching. Both terms have been object of debates regarding to their applications, existing, in spite of their notoriety, great confusion on their differences and possible applications. The article reviews the origin of the concepts, its differences and similarities and explores with depth, the applications of it in the field of the Management of the Technologies of the Information.El desarrollo del capital intelectual de las corporaciones representa uno de los retos más significativos para los gestores de hoy en día y uno de los campos más fértiles para la innovación empresarial. En el presente artículo se presenta una visión sobre dos de las técnicas de desarrollo de personas que cuentan con mayor impacto en la actualidad: el Mentoring y el Coaching. Ambos términos han sido objeto de multitud de debates sobre sus aplicaciones, existiendo, pese a su notoriedad, gran confusión sobre sus diferencias y posibles aplicaciones. El artículo repasa el origen de los conceptos, sus diferencias y similitudes y explora con profundidad las aplicaciones del mismo en el campo de la Gestión de las Tecnologías de la Información.Publicad

Culture dimensions in software development industry: The effects of mentoring

Software development is a human centric and sociotechnical activity and like all human activities is influenced by cultural factors. However, software engineering is being further affected because of the globalization in software development. As a result, cultural diversity is influencing software development and its outcomes. The software engineering industry, a very intensive industry regarding human capital, is facing a new era in which software development personnel must adapt to multicultural work environments. Today, many organizations present a multicultural workforce which needs to be managed. This paper analyzes the influence of culture on mentoring relationships within the software engineering industry. Two interesting findings can be concluded from our study: (1) cultural differences affect both formal and informal mentoring, and (2) technical competences are not improved when implementing mentoring relationships

Decisions in software development proyects management: an exploratory study.

Given the importance of software in today's world, the development of software systems is a key activity that requires complex management scenarios. This article explores the implications of hard decisions in the context of software development projects (SDPs). More in deep, it focuses on the emotional consequences of making hard decisions in IT organisations. Complex SDPs involve a great variety of actors. This fact entails morale, feelings and emotions, which play an important role for communication, interaction and, ultimately, decision making. The aim of the article is twofold. First (Study 1), to identify which are the most important hard decisions in SDPS. Second (Study 2), to study the influence of emotions on decision-making processes (Study 2). Findings show the complex emotional consequences and difficulties that managers must face in hard decision-making processes.Publicad

Using the affect grid to measure emotions in software requirements engineering

Computer systems are designed and used by humans. And human being is characterized, among other things, by emotions. Giving this fact, the process of designing and developing computer systems is, like any other facet in our lives, driven by emotions. Requirements engineering is one of the main phases in software development. In Requirements engineering, several tasks include acceptance and negotiation activities in which the emotional factor represents a key role. This paper presents a study based on the application of affect grid by Russell in requirements engineering main stakeholders: developers and users. Results show that high arousal and low pleasure levels in the process are predictors of conflictive requirements.Publicad

Coding vs presenting: a multicultural study on emotions

Purpose: The purpose of this paper is to explore and compare emotions perceived while coding and presenting for software students, comparing three different countries and performing also a gender analysis. Design/methodology/approach: Empirical data are gathered by means of the discrete emotions questionnaire, which was distributed to a group of students (n = 174) in three different countries: Norway, Spain and Turkey. All emotions are self-assessed by means of a Likert scale. Findings: The results show that both tasks are emotionally different for the subjects of all countries: presentation is described as a task that produces mainly fear and anxiety; whereas coding tasks produce anger and rage, but also happiness and satisfaction. With regards to gender differences, men feel less scared in presentation tasks, whereas women report more desire in coding activities. It is concluded that it is important to be aware and take into account the different emotions perceived by students in their activities. Moreover, it is also important to note the different intensities in these emotions present in different cultures and genders. Originality/value: This study is among the few to study emotions perceived in software work by means of a multicultural approach using quantitative research methods. The research results enrich computing literacy theory in human factors

Smart Learning

Artificial intelligence applied to the educational field has a vast potential, especially after the e ects worldwide of the COVID-19 pandemic. Online or blended educational modes are needed to respond to the health situation we are living in. The tutorial e ort is higher than in the traditional face-to-face approach. Thus, educational systems are claiming smarter learning technologies that do not pretend to substitute the faculty but make their teaching activities easy. This Special Issue is oriented to present a collection of papers of original advances in educational applications and services propelled by artificial intelligence, big data, machine learning, and deep learning

Personnel performance assessment in information systems outsourcing environments

Paper presented at the 3rd World Summit on the Knowledge Society (WSKS 2010), Corfu, Greece, September 22-24, 2010Purpose – The aim of this paper is to present a tool which uses semantic technologies for personnel performance and workplace learning assessment in outsourced information technology environments. Design/methodology/approach – The paper presents the tool from a technical perspective and introduces a use case that depicts the main features related to human resource management issues. Findings – Semantic technologies enable the monitoring of personnel throughout all of the phases of the management of outsourcing, basing itself on established communication standards used in leading business management tools and recent outsourcing efforts. This monitoring provides to human resource management issues an integrated approach to assess both employee performance and learning outcomes as a result of competence evaluation. Originality/value – The paper shows that semantic technologies can be applied to human resource management tools to bring its intrinsic characteristics to human resource management tasks including personnel and learning assessment

Career abandonment intentions among software workers

Within the software development industry, human resources have been recognized as one of the most decisive and scarce resources. Today, the retention of skilled IT (information technology) personnel is a major issue for employers and recruiters as well, since IT career abandonment is a common practice and means not only the loss of personnel, knowledge, and skills, but also the loss of business opportunities. This article seeks to discover the main motivations young practitioners abandon the software career. To achieve this objective, two studies were conducted. The first study was qualitative (performed through semistructured interviews) and intended to discover the main variables affecting software career abandonment. The second study was quantitative, consisting of a Web-based survey developed from the output of the first study and administered to a sample of 148 IT practitioners. Results show that work-related, psychological, and emotional variable are the most relevant group of variables explaining IT career abandonment. More specifically, the three most important variables that motivate employees to abandon the career are effort–reward imbalance, perceived workload, and emotional exhaustion. In contrast, variables such as politics and infighting, uncool work, and insufficient resources influence to a lesser extent the decision to leave the career. © 2012 Wiley Periodicals, Inc

La concepción de la emoción desde una perspectiva intercultural: el concepto de emocionado en varios idiomas y culturas

Tesis doctoral inédita, leida en la Universidad Autónoma de Madrid, Facultad de Psicología, Departamento de Psicología Social y Metodología. Fecha de lectura: 27 de junio de 200